ABC Tools: digitization in record time

Business Central: speed, control, and flexibility

In 2020, with the arrival of Daniele Previato as IT Manager at ABC Tools, Cegeka stepped in to take over the digital transformation process, redesigning a project that had stalled due to overly complex customizations.

Standardizing a 100% customized ERP is a significant challenge: the solution was a strategic shift that went beyond mere software modernization, deeply impacting the company’s operational approach as well.

In just nine months, the new ERP system was implemented, transitioning from NAV to Microsoft Dynamics 365 Business Central, ensuring:

• An on-time go-live

• Analysis and redefinition of business workflows

• Greater control for the company

To deliver a system as close to standard as possible, Cegeka developed extensions based on Microsoft best practices, allowing updates to be performed without the need to rebuild customizations from scratch.

From Business Central to Power Platform

ABC Tools demonstrated great adaptability, with a cohesive team focused on user needs and committed to problem-solving.

However, Business Central was just the starting point. The real challenge was migrating the entire ecosystem of platforms, applications, and business processes to Microsoft 365, integrating strategic tools to optimize operations.

The second phase of the transformation focused on business performance monitoring.

By implementing Microsoft Power BI, ABC Tools completely transformed its approach to data — enabling real-time access to KPIs, simplifying data interpretation, and extending performance indicators beyond sales to include inventory and purchasing.

As a result, the company gained a strategic tool for faster, more informed decision-making.

Additionally, through a productive collaboration between Cegeka and ABC Tools, a dedicated Power App was co-designed with the IT Manager. Fully low-code and integrated with Business Central, it allows:

• Fast, fluid, and dynamic order entry

• Immediate access to all customer and product information

• Greater autonomy for sales representatives

• A significant reduction in back-office calls

Cegeka myPlan 4.0: the replenishment revolution

Another key area was stock replenishment, which was initially managed through a custom engine integrated with NAV.

In line with the goal of standardizing processes, Cegeka proposed adopting Cegeka myPlan 4.0, an Advanced Planning & Scheduling (APS) solution designed to optimize planning and supply chain management.

Integrated with Business Central, myPlan 4.0 has effectively supported the purchasing team by intelligently generating automated purchase proposals based on sales analysis, lead times, and customized parameters.

After dedicated training sessions with key users, the benefits quickly became evident:

• A drastic reduction in unfulfilled orders

• Optimization of the purchasing process

• Increased efficiency in order fulfillment

As a result, Cegeka myPlan 4.0 has become a strategic ally for ABC Tools, evolving in step with the ERP system.

Shaping the Future with Power Pages

Data analysis revealed that a significant percentage of orders were still being entered manually, with a notable impact on business efficiency.

ABC Tools has therefore set a goal for 2026: to reduce this percentage by introducing Microsoft Power Pages, aiming to automate workflows more easily and quickly.

What’s the project about?

• A simple and intuitive interface for customers

• Direct order entry into Business Central, with no intermediaries

• Increased automation and reduced manual work

From Business Central to myPlan 4.0, from Power BI to Power Apps, and now toward the next evolution with Power Pages: ABC Tools has completed a digital transformation journey that is ambitious, efficient, and forward-thinking.

A revolution that keeps moving forward!

Cegeka's added value

Cegeka’s value has been fundamental in this project thanks to continuous support and a consultative approach.

We did not limit ourselves to being a mere technical supplier; instead, we positioned ourselves as true business partners, striving to understand the customer's strategic needs beyond individual operations.

We successfully supported ABC Tools through the change process by offering proactivity and valuable suggestions, while respecting timelines and budgets.

A challenge on top of a challenge

Instilling confidence in key users during the transition away from legacy developments — deeply rooted in daily routines but needing revision in light of the system’s new capabilities — was truly a challenge within a challenge.

Together with Daniele Previato, IT Manager at ABC Tools, this goal was successfully achieved, contributing to the modernization of operational methods and covering previously untracked processes, fully realizing the digital transformation.