Solution Architect

Flexible
Architecture, Microsoft Dynamics 365
Professional, Freelancer
#LI-YS1

We are looking for an experienced Solution Architect specialized in Microsoft Dynamics 365 Customer Engagement to strengthen our internal Digital Information Office (DIO) division. Digital & Information Office supports the internal Cegeka organization with strategic advice on its own IT platforms. We work on very diverse and complex projects for our internal customers (shared services & all Cegeka business lines). You will be part of the team that focuses on Sales & Marketing processes and platforms, integrations to these platforms and maintenance of them. You will play a key role in translating functional requirements into high-quality, scalable, and maintainable technical solutions, while working closely with analysts, developers and technical leads to ensure that every solution is built on solid architecture, follows best practices, and delivers measurable value to our clients.

  • Design, develop, improve, and refactor ICT applications within Microsoft Dynamics 365 Customer Engagement, applying agile methodologies and best practices to deliver reliable, client-focused solutions.
  • Correctly use and implement the existing or designed solution architecture as a development framework.
  • Create detailed solution designs, ensuring solutions meet requirements related to cost, performance, scalability, and maintainability.
  • Define, plan, organize, and execute solution tests, and contribute to the creation of test plans.
  • Formulate recommendations and apply new tools, techniques, and development practices to continuously improve software quality and development efficiency.
  • Deliver clear and structured technical documentation to support the developed solutions and models.
  • Provide active support to end users, including analyzing and resolving complex incidents and problems, supporting root-cause analysis and implementing sustainable fixes, advising on technical aspects and best practices.

What you need to succeed:

  • At least 5 years of experience with Microsoft Dynamics 365 Customer Engagement in a similar role.
  • Experience with additional platforms such as Dynamics 365 Marketing, Power Platform, HubSpot, and Microsoft Entra is considered a strong asset.
  • Solid understanding of solution architecture, technical design patterns, integration concepts, and application lifecycle management.
  • Proven experience working in Scrum and Agile environments.
  • Comfortable collaborating closely with cross-functional teams and diverse stakeholders.
  • Strong analytical capabilities, enabling the translation of complex functional requirements into robust, scalable technical solutions.
  • A true team player with a positive and proactive mindset.
  • Knowledge sharing, eagerness to learn, drive, and flexibility are natural strengths.
  • Fluent in English; proficiency in Dutch is a plus.

What are we offering:

  • You will be joining a true Top Employer
  • Year after year, Whitelane Research confirms Cegeka as a reliable and leading IT services partner, securing an impressive first place in 2025 for Security, Application Services and Cloud & Infrastructure
  • We ask a lot of (talents) from you. Fortunately, you also get a lot in return! Competence and character are essential to us, in addition to experience and ambitions. Cegeka continuously invests in talent management so that every employee can realize their potential
  • We use a framework aimed at fair compensation, ensuring employees are paid based on their role, experience, and performance, regardless of gender or other non-job-related characteristics.  An electric car with charge card or a mobility budget, meal vouchers, eco vouchers, an interesting group and hospitalization insurance, a mobile phone subscription, a fixed expense allowance, a powerful laptop and the option to give your salary package your own accent thanks to our Flex Reward Plan
  • Flexible working hours and a nice work/life balance
  • A top team: in which new fresh ideas and initiatives are always welcome! Team events, happy hours and an increasingly legendary company party are also part of this
  • Continuous learning: knowledge sharing meetings, participation in conferences and external training. Knowledge sharing and learning are key!
  • Depending on your own interests and initiatives, Cegeka offers various horizontal and vertical career paths
  • We value sustainability by pursuing carbon neutrality with the electrification of our fleet and an environmentally friendly data center. We develop innovative solutions with a positive impact on the environment, people and society, and strive for an inclusive and diverse work environment where everyone is valued and heard
  • Would you like to join us as a freelancer? Then we offer you a market-conform daily rate and a range of benefits.

Benefits

Market-compliant salary with attractive extra benefits.

Continuous learning via hackathons, innovation centers, events,...

Flexible working hours supporting your work/life balance.

Career growth with horizontal and vertical development paths.

Hybrid work model blending office and remote work efficiently.

Personal guidance from managers, coaches, and sparring partners.

ESG: lower emissions, foster inclusion and drive sustainability in IT.

Cegeka proudly holds the Top Employer certificate.

Team events, happy hours, sports events, and epic company festival.

Application flow

Do you have any questions about this role?

Let's connect.