Different technologies in each field

• Cyber Security (SIEM, forensics, SOAR, Splunk, Threat intelligence, NDR)
• Storage (HPE, IBM, Dell EMC, Brocade, NetApp,etc.)
• Virtualisatie/Automatisering (VMWare, VSphere, Python, Powershell, HyperV,etc.)
• Wintel (Active Directory, Windows Server, Git, Powershell, etc.)
• Public Cloud (Microsoft Azure, IaaS, PaaS, Azure DevOps, Terraform, Powershell, CLI, etc.)
• Communication & Collaboration (Office 365, Exchange, Teams, Skype 4 Business, Azure AD, etc.)
• Physical Workplace (Microsoft 365, Endpoint Manager, Always-on-vpn, Defender, Bitlocker, etc.)
• Virtual Workplace (Citrix Xenapp, Citrix Provisioning, Ivanti DesktopNow, MS App-V, MS RDS, etc.)
• Networking & Security (IAM, LAN, WAN, F5, Cisco, Checkpoint, Fortigate, Citrix, Firewalls,etc.)
• DBA (Database Administrator, Oracle, etc.)
• Ops & Deploy
  •  IWS
  • Application Performance Management (APM Tools, Dynatrace, Web Application Server, Container platformen, scripting, Tomcat, Apache, Weblogic, Kubernetes, etc.)
• Open Systems & Containers (Linux, Unix,etc.)
• Monitoring (Zenoss, open source, Red hat, Nagios, Zabix, SCOM, Galera, Kafka, Redis, Ansible)
• Computing/Devops (Linux, Red hat, Puppet, Continuous Integration, Continuous Delivery, Ansible, terraform, github, jenkins)
• Backup (Commvault, Dell-EMC Networker, Veeam, NetBackup, etc.)

• A mix of working for our existing and new customers. In this way, you will always be stimulated to use the latest techniques and offer more value; 
• You work in an international team - because together we are stronger (and working with others is much more fun); 
• A versatile playing field focused on personal development and job satisfaction; 
• Projects, both large and small, where you can really make your mark; 
• Building sustainable, equal partnerships with clients.
  

Within Engineering & Service Desk you can apply for one of the following positions: 

Service Desk Agent

• First line support
• Ambassador of Cegeka to the clients 
• Manage different accounts, communicate by phone and e-mail, documentation, troubleshooting software, hardware and operating systems, etc. 

On Site Support Engineer

• Combination of first & second line support, contact person for customer’s employees, maintenance of the workplace environment, document troubleshooting, etc.

Support Engineer

• Expert and go-to person in a particular field (continuous training provided) 
• Manage the environment of one or more clients, ensure the continuity of the platforms, troubleshoot second line, come up with optimization ideas, document solutions, etc. 

System Engineer

• Expert and go-to person in a particular field (continuous training provided) 
• Design and implement innovations at the customer on a project basis, 3rd line troubleshooting of the most complex issues, supporting (presales) architects, cooperating on or leading migration projects, co-devising best practices, etc
  
  

Meet our colleagues

Tim Telen started his career at Cegeka in 2015.  He already got to taste various roles in Engineering & Service Desk. Read more about his testimonial. 

Explore what it’s like to work as a Storage Engineer at Cegeka! In video below, team members Ciprian, Gabriel, Yves, Kevin and Bjorn share their experiences and insights about the role, technologies, and team culture. From hands-on onboarding programs and exciting projects to team bonding activities and collaboration across borders, discover what makes Cegeka’s Storage Team a great place to grow and thrive.