You are part of the Cegeka 1st Level Team and you are our main customer interface. The response time and accuracy of our support highly depend on your work. Your mission is to provide technical remote support in French and English for our customers. The 1st Level Team operates in shifts, from Monday to Friday, with working hours between 08:00 AM to 20:00 EET. In addition to covering critical incidents outside working hours, the team members perform on-call activities through rotation.
The entrepreneurial spirit here, gives me the drive to be a better engineer, mentor, human.
For more than 25 years we have handled projects with drive and passion, providing IT solutions that are “tailored” to our customers. This is achievable through our teams of specialists, who are determined to define themselves everyday as the best professionals they can be within the market and leave their mark on IT projects where our impact matters. Given the right circumstances, we believe that together, we can find what enables you to learn faster, grow more and achieve more. Aspire to more.
Teams are were we live, so we always work together here. With passion, and most of all, with a lot of fun, within a culture driven by family values: respect, personal development and entrepreneurship. With a lot of freedom and responsibility. Be part of the next growth phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.
We will review your application and contact you as soon as possible.
2. Meet us
We will have 2 conversations so that we can discover together if we are a match on both sides.
Successfully completed the process? Then you will receive an offer from us.
4. Time to start!
Accepted our proposal? Great! We look forward to working with you.