Support Engineer Application & Integration Management (AIM)

Cloud Technology
Professional, Freelancer

As an Application Support Engineer, you will be part of Cegeka Application and Integration team that supports business critical applications used by our customers. You will be involved in maintaining the applications, doing incident management, as well as implement improvements to further help out the customer. Offering support at the customer onsite is an important part of our job. This way we can be the man in the middle and first point of contact towards the rest of Cegeka when applications are involved. Working in close cooperation with the functional application managers is a must. Being able to give technical advice towards the customer is an added value and very important to manage the expectations of the customer.

  • What will you do?
  • Offer 2nd & 3rd line support on technical application level
  • Give advice towards the customer with your technical expertise
  • Build/expand application monitoring where possible
  • Automate tasks when possible
  • Install, configure and maintain the applicational landscape
  • You will also be responsible for incident handling, change implementation and project-based support
  • Investigate the internal client’s IT environment in a proactive and critical manner, making the necessary improvement proposals
  • 24/7 Support for application related incidents
  • Participate in customer teams (Agile way of working) (Brussels)

What you need to succeed:

  • At least 3 years experience with backend servers running on operating systems as Linux or Windows Server. 
  • A broad knowledge of essential IT concepts as Networking, Virtualization, storage, monitoring, Active Directory and etc 
  • You are used to work in an agile or Devops way of working. 
  • Automation is your second nature. Making complex scripts with Bash or Phyton or Powershell, is not an issue. 
  • You are used to troubleshoot application issue related to databases. For this you have some experience with SQL or Oracle databases. With this experience you can elaborate with our DBA experts to come up with the most optimal database solutions for the applications 
  • Be fluent in Dutch and/or English, French is an asset
  • Necessary knowledge:
  • - Linux
  • - Basiskennis van Middleware componenten zoals tomcat/wildfly/Apache/Jboss/weblogic
  • - Begrip van netwerken
  • - Database principes
  • - Scripting kennis
  • Added value:  Windows server, Containers, IIS en Powershell

What are we offering:

  • We ask a lot (of talents) of you. Fortunately, you also get a lot in return!
  • You will join a Top Employer! 
  • A competitive salary completed with fringe benefits. An electrical company car with charging card or mobility budget, luncheon vouchers, eco vouchers, interesting group and hospitalisation insurance, a mobile phone subscription,  flat-rate expense allowances, a powerful laptop and the opportunity to give your salary package a personal touch thanks to our Flex Reward Plan. 
  • Flexible working hours and a nice work/life balance. 
  • A top team: in which new fresh ideas and initiatives are always welcome! Team events, monthly happy hours and an always legendary company party are also part of this. 
  • Continuous learning: through innovation centres, reading groups, knowledge sharing meetings, hackathons, participation in conferences and external training courses, we focus on knowledge sharing and learning. 
  • Opportunity to grow: depending on your own interests and initiatives, Cegeka offers various horizontal and vertical career paths. 
  • Hybrid working: you work from a Cegeka office in your area (Hasselt, Leuven, Antwerp, Ghent), are prepared to regularly travel to Brussels, combined with working from home. 
  • We value sustainability by pursuing carbon neutrality with the electrification of our vehicle fleet and an eco-friendly data center. We develop innovative solutions with a positive impact on the environment, people and society, and strive for an inclusive and diverse work environment where everyone is valued and heard. 

Aspire to more: our promise to you!

At Cegeka you get all the opportunities you need to develop further as a professional. Together we discover what you really want to do for our clients and colleagues. We would like to invite you to grow with us. In an unprecedented variety of challenging and meaningful IT projects. Make your mark on projects with interesting customers where we can make the difference. Aspire to more!

We are always working together here. Intensively, with lots of fun and commitment. It is a culture driven by family values: full of trust, people-oriented, open, loyal and respectful. We offer a lot of freedom and responsibility. We want you to be part of the next phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

Application flow

Do you have any questions about this role?

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