Support Engineer Middleware & Integration (MFT)

Our mission is to enable technology innovation and help people integrate it into their everyday life. Available 24/7/365, our software development and infrastructure solutions are applicable for customers from all over the world. Machine Learning, Automation, Self-Healing Systems, Cloud Services and DevOps are just some of the rapidly evolving technologies that you can find when choosing Cegeka. IT Infrastructure is today for a company like 'water from the tap' or 'power from the mains'. We love entrepreneurial spirits and encourage people around us to be proactive and make the best decisions not only for business, but for their own personal development. The role of engineer evolves very quickly, which means we offer people the best working environment in order to achieve the best results. Our infrastructure engineers quickly develop into T-profiles, where they can build up technological knowledge in the breadth of the infrastructure spectrum.  The engineer who was still a 'pure technology specialist' yesterday is now an enthusiastic, positive professional and ambassador.

• You are part of the Cegeka Middleware Team, whose aim is to guarantee and maintain the functionality of our customers’ IT infrastructures plus, to cover design and implementation activities. Your mission is to deliver projects for our Customers (internal and external) and to handle complex incidents & problems as 3rd level of technical support. In this manner, you will collaborate with multiple teams (Cegeka group, Customers’ teams and third parties) in order to identify the best technical solution for the customer, thus ensuring obtaining the desired result.
• You’ll work within a team of specialists who are responsible for the design, the setup, the configuration and the evolution of data transferts and integrations systems
• As a specialist, you’ll also help the customer to troubleshoot his applications issues, in that aspect you are customer oriented and always strive to customer satisfaction.
• You build the standards and automation for the environment with the team.
• You are comfortable with interacting, with all types of business profiles, in a remote way and also face-to face, when the situation requires it (on-site projects);
• You are fascinated by the world of application monitoring and you are keen on keeping your professional knowledge and technical skills up-to-date; you put focus on self-development in order to be able to help others, both as colleague and as technical specialist within the team. Your motivation inspires others to follow your example and keep it dynamic!
• You are happy to share your knowledge by involving your colleagues in the delivery of the projects you have worked on. Besides providing them with the necessary documentation, you also share your experience and the way you overcame technical and delivery project challenges.
• You persist in obtaining everything you need in order to set the tone within our Competence Center Middleware and to explore new horizons.

• You feel like a fish in water within Cegeka's result-oriented, no-nonsense approach;
• You have 2+ years of relevant ICT work experience in application monitoring or supporting, which means that you have demonstrable in-depth knowledge or interest for some of the following domains on unix/linux en/of wintel platforms: MFT, IPAAS (Dell Boomi, Azure integration services), MQ, PKI/SSL (concepts)
• Knowledge of Axway software is an asset.
• You have a broad knowledge on infrastructure (helicopter view) and understand how all elements are working/interacting  with each others;
• You can work independently and also enjoy working in a team;
• You have strong communication and analytical skills;
• You tackle problems like a real entrepreneur;
• You are eager to learn, displaying both a passion for IT technology and for creating the best customer experience possible;
• You are fluent in English (a good knowledge of French or Dutch language is a plus);
• You have completed a higher education (Bachelor or Master Degree).