Functional Analyst (All Cities, RO)

Bucharest, Iasi
Microsoft Dynamics 365

To analyze and define from a functional perspective, the problems and needs of the business and to carry out feasibility studies and convert problem definitions into functional specifications, to optimally translate the needs into tangible specifications for information technology applications, improved business processes and automation.

  • For different issues/requests identified by the business, you need to analyze and evaluate the current status-quo. The analysis needs to bring different alternatives and solutions together with a recommendation towards the stakeholders of the request.
  • Convert the requirements into functional specifications in a detailed functional analysis document to ensure that we have the basis in place for the implementation of a future improvement project.
  • Follow up and supervise the progress of certain initiatives until they are picked up by the project team for implementation.
  • Continuously boost and stimulate the development and improvement of quality regarding the used processes and tools to ensure that the business can be offered the best services and, thus, strengthen the partnership.
  • Ensure you are well-informed about the evolutions and developments related to business and or ICT and that your knowledge is up-to-date within the context of the amendments to regulations to ensure your credibility can be strengthened by offering a service that is continuously based on updated knowledge.

What you need to succeed:

  • 3-5 year of experience required in operations.
  • Excellent troubleshooting skills and ability to use information from a range of sources to draw sound conclusions.
  • Operational experience in different IT business lines (e.g. software development, professional services, infrastructure) is considered a plus.
  • Good understanding of the internal company processes (Finance, Procurement, HR, Management, Internal IT, Customer Support, Reporting) is a plus.
  • Basic knowledge of automation technologies/programming is considered a plus;
  • Capability to work with diverse applications and flexibility to adapt to new systems and platforms;
  • Flexibility and adaptability to change planning efficiently in case of unexpected events, time pressure, urgent questions or needs
  • Excellent communication skills and strong customer-oriented attitude
  • Passion for problem solving and strong analytical skills
  • Strong team spirit and strong interest and involvement
  • Ability to listen, learn and improve
  • Excellent English skills, both written and verbal
  • Knowledge of common ITIL processes (incident, problem, request and change management)
  • Bachelor/Master

What are we offering:

  • Working together with motivated and expert colleagues on digital solutions that help your customers achieve their goals;
  • 22 Annual Vacation plus additional days off according to internal policies; 
  • Gym Subscription according to the internal policies;
  • Great online and offline facilities to work on your personal and professional growth -  budget for courses, trainings, self-development online platforms, internal initiatives;
  • Access to Benefit Online platform where you can choose to invest a monthly budget in: meal tickets, holiday packages, courses, vouchers for a variety of categories – cultural, entertainment;
  • Flexible work from home policy – currently working remote, welcoming colleagues to work at our office anytime they desire. 
In Cegeka you see how a family-based company truly brings family principles to all its activities.

Anca Udroiu

Project Manager, Cegeka Romania

Aspire to more

For more than 25 years we have handled projects with drive and passion, providing IT solutions that are “tailored” to our customers. This is achievable through our teams of specialists, who are determined to define themselves everyday as the best professionals they can be within the market and leave their mark on IT projects where our impact matters. Given the right circumstances, we believe that together, we can find what enables you to learn faster, grow more and achieve more. Aspire to more.


Teams are were we live, so we always work together here. With passion, and most of all, with a lot of fun, within a culture driven by family values: respect, personal development and entrepreneurship. With a lot of freedom and responsibility. Be part of the next growth phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

Application flow

Do you have any questions about this role?

Let's connect.