Network & Security Support Engineer (All Cities, RO)

Bucharest, Iasi
Engineering & Service Desk

As a member of the Cegeka Networking & Security Team, your mission is the day-to-day maintenance of the network infrastructure equipment our customers use. You will need to provide timely and professional support through diverse channels of communication. You will also deal with all technical matters assigned to your group and handle high priority situations when necessary. The Networking Team operates in a 24 by 7 system. For this position, standby (on-call) work is required, and performed by rotation. Some additional out of office hours implementations might be necessary, but these are scheduled in advance and are performed only on a case by case basis. To meet internal business requirements, the team is expected to provide availability until 19:00. In practice, we as a team deal with this by having at least one engineer present until 7 p.m. on a rotating basis. #LI-DNI

  • Offer operational support to our customers, by performing technical analysis and implementations on equipment covering several vendors/technologies;  Troubleshoot and solve network/security problems and perform daily ticket handling for issues raised by internal/external stakeholders;  Handle high priority situations and take corrective actions during outages; Accurate ticket documentation of the network support request and troubleshooting steps taken; Participate in various network/security projects as well as perform change order preparation, review and implementation;  Analyze and make proposals on how to further develop the network environment as well as working procedures;  Your responsibilities also include monitoring and documenting the network environment;  You will need to respond to situations in a timely fashion in order to uphold the deliverables and SLAs;  Provide guidance and support for new engineers through a buddy system and feedback.

What you need to succeed:

  • Two to three years of experience in Network Engineering roles; Very good knowledge of the TCP/IP and OSI models and protocols;  You have experience with troubleshooting tools and traffic analyzers (Wireshark) and have the ability to interpret packet captures;  You know the working principles of the BGP, OSPF, EIGRP routing protocols;  You have good knowledge about firewalls;  You are familiar with networking equipment from different vendors like Fortinet and Palo Alto firewalls, F5 load balancers and Cisco/Aruba wireless solutions;  CCNA/NSE4 level knowledge about networks is preferred; You have basic knowledge about Azure.

What are we offering:

  • 22 Annual Vacation days, 3 sick days that are not carried over the next year (no medical certificate required), plus a seniority day added every 3 years in the company  Floating days (free day for public holiday that falls in weekend) 13th salary prorated according to the number of worked months in a year  Monthly budget of 690 RON gross and choose to invest in: meal tickets, private pension and insurance packages, holidays packages, gifts, cultural and entertainment activities, alongside exclusive offers from + 2000 providers  Private health insurance package for services covering prevention, diagnosis and treatment  We do everything we can to help our employees grow and use their strengths through a facilitated personal development plan (Training Budget, Certifications in line with well-known vendors)  Wellbeing at the center - we know that there is more to our lives than our jobs, therefore we make sure to tackle wellbeing aspects of our day to day lives through specialized sessions, webinars and internal programs according to our employee's input  In close cooperation is a value we live by, through #MomentsThatMatter: monthly hangout parties, team buildings, gamified online experiences
    The entrepreneurial spirit here, gives me the drive to be a better engineer, mentor, human.

    Gabriel Dragan

    Senior Storage Engineer, Cegeka Romania

    Aspire to more

    For more than 25 years we have handled projects with drive and passion, providing IT solutions that are “tailored” to our customers. This is achievable through our teams of specialists, who are determined to define themselves everyday as the best professionals they can be within the market and leave their mark on IT projects where our impact matters. Given the right circumstances, we believe that together, we can find what enables you to learn faster, grow more and achieve more. Aspire to more.


    Teams are were we live, so we always work together here. With passion, and most of all, with a lot of fun, within a culture driven by family values: respect, personal development and entrepreneurship. With a lot of freedom and responsibility. Be part of the next growth phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

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