Network & Security Operations Engineer (All Cities, RO)

Bucharest, Iasi
Networking, Storage & Virtualization

As a member of the CEGEKA Networking & Security Team, your mission is the day-to-day maintenance of the Networking & security equipment of our customers and to provide timely and professional support through diverse channels of communication. You will also deal with all technical matters assigned to your group. The Networking Team operates in a 24 by 7 system. For this position, we are looking for someone to be willing to work in shifts, as it follows: 07:00 - 15:30; 09:00 - 17:30; 11:30 - 20:00.   

  • Analysis of support requests sent by our customers by phone, email, or web submit and assigned to Networking Team 
  • Timely updates for every Network & Security support request assigned to your group 
  • Accurate ticket documentation of the network support request and troubleshooting steps taken 
  • Ticket follow-up and escalation in accordance with priority, impact, and SLAs 
  • Further developing and proposing enhancements to our managed network & security monitoring tools 
  • Responsible for our Networking & Security deliverables towards the customers that are managed or monitored by our CGMSC Team 
  • Working in close collaboration with your colleagues to ensure that service delivery to the customer is of the highest standard 
  • English Advanced - both written and verbal

What you need to succeed:

  • CCNA Certification 
  • Knowledge in multiple of the following domains:
  • Switching, Routing (TCP/IP, OSPF, BGP, VRF, MPLS), Firewalling (Checkpoint, Cisco ASA) 
  • VPN, Proxy (Bluecoat), Load balancing (F5) 
  • Wireless (Aruba), SSLVPN (F5) 
  • Authentication systems (VASCO/RSA…)

What are we offering:

  • Working together with motivated and expert colleagues on digital solutions that help your customers achieve their goals;
  • 22 Annual Vacation plus additional days off according to internal policies; 
  • Gym Subscription according to the internal policies;
  • Great online and offline facilities to work on your personal and professional growth -  budget for courses, trainings, self-development online platforms, internal initiatives;
  • Access to Benefit Online platform where you can choose to invest a monthly budget in: meal tickets, holiday packages, courses, vouchers for a variety of categories – cultural, entertainment;
  • Flexible work from home policy – currently working remote, welcoming colleagues to work at our office anytime they desire.   
Your ambition will only grow together with Cegeka, as you are given the space and context to develop.

Adrian Ilie

.NET Software Developer, Cegeka Romania

Aspire to more

For more than 25 years we have handled projects with drive and passion, providing IT solutions that are “tailored” to our customers. This is achievable through our teams of specialists, who are determined to define themselves everyday as the best professionals they can be within the market and leave their mark on IT projects where our impact matters. Given the right circumstances, we believe that together, we can find what enables you to learn faster, grow more and achieve more. Aspire to more.

Teams are were we live, so we always work together here. With passion, and most of all, with a lot of fun, within a culture driven by family values: respect, personal development and entrepreneurship. With a lot of freedom and responsibility. Be part of the next growth phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

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