Senior Support Engineer Physical Workplace (All Cities, RO)

Bucharest, Iasi
Digital Workplace

As Senior Support Engineer you get the opportunity to explore the physical workplace platforms in depth. Since you are already familiar with the architecture of the Microsoft 365 platform and you aim for further improving yourself in this field, be sure you will find an environment in which professional growth and obtaining certifications in Microsoft Modern workplace is encouraged. We find continuous training essential for this and we want you to make the most out of it!

  • Alongside your colleagues, you will be the go-to person for all physical workplace issues within Cegeka
  • You manage the environment of one or more Customers and ensure the necessary updates and continuity of the platforms. Our extensive customer portfolio will provide many different situations, questions and technical challenges for which you will also collaborate with several competence centers within Cegeka 
  • You analyze the environment critically and proactively and provide the necessary improvement ideas
  • You provide clear documentation of the delivered solution to the client as well as to your colleagues in order to ensure a flawless support for our Clients
  • You carry out the mission and philosophy of the department and encourage your colleagues and Clients to follow these principles as well

What you need to succeed:

  • You have a BSC or MSc and 2 - 5 years of experience in a similar position
  • You have a broad interest in the wide range of technologies under your responsibility, demonstrating passion and curiosity for taking a deep dive into these: M365, Microsoft Endpoint Manager (SCCM, Intune, Autopilot, etc), Always ON VPN, security components (Defender AV, Bitlocker, MFA, etc), Azure
  • Knowledge of automation technologies (Powershell, scripting, etc), Liquit and Ivanti is a plus
  • You know all the ins and outs of successful customer engagement. Unburdening the customer is your top priority
  • You share Cegeka's result-oriented, no-nonsense approach
  • Communicating in English comes natural to you, being fluent in writing and speaking as well

What are we offering:

  • 22 Annual Vacation and 6 bonus days (that are not carried over the next year)​​
  • 13th salary bonus  at the end of the year ​​
  • Monthly budget of 475 RON gross and choose to invest in: meal tickets, private pension and insurance packages, holidays packages, gifts, cultural and entertainment activities, alongside exclusive offers from + 2000 providers.​​
  • Private health insurance package for services covering prevention, diagnosis, and treatment.  ​​
  • You can access an operational car leasing contract by supporting a fixed monthly instalment which covers all operation costs of a car and other additional services (insurance, maintenance, repairs, and administrative cost). ​​
  • Sports Partnership with 7 Card and Oxygen in Iasi. ​​
  • We do everything we can to help our employees grow and use their strengths through a facilitated personal development plan (Training Budget, Certifications in line with well-known vendors).​​
  • Wellbeing at the center - we know that there is more to our lives than our jobs, therefore we make sure to tackle wellbeing aspects of our day to day lives through specialized sessions, webinars and internal programs according to our employee's input.​​
  • In close cooperation is a value we live by, through #MomentsThatMatter: monthly hangout parties, team buildings, gamified online experiences.
In Cegeka you see how a family-based company truly brings family principles to all its activities.

Anca Udroiu

Project Manager, Cegeka Romania

Aspire to more

For more than 25 years we have handled projects with drive and passion, providing IT solutions that are “tailored” to our customers. This is achievable through our teams of specialists, who are determined to define themselves everyday as the best professionals they can be within the market and leave their mark on IT projects where our impact matters. Given the right circumstances, we believe that together, we can find what enables you to learn faster, grow more and achieve more. Aspire to more.


Teams are were we live, so we always work together here. With passion, and most of all, with a lot of fun, within a culture driven by family values: respect, personal development and entrepreneurship. With a lot of freedom and responsibility. Be part of the next growth phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

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