You will be part of the 2nd line team of Support Engineers in Belgium and Romania who provide extended support for one of our biggest customers. Your mission is the daily support of our external end-users and to provide timely and professional support through diverse channels of communication. You will also deal with all technical matters assigned to your group and with assigned requests and (non) standard change orders. We offer 24/7/365 support and availability to our customers, therefore you will be working in shifts that operates Monday to Friday, between 08:00 AM EET – 20:00 EET. In addition to those shifts, every engineer also performs stand-by shifts, which are performed remotely and are designed to cover the critical issues that can arise during weekends and ensure a backup for the person who is on the night shift during weekdays.
At the end of the day, I trust my team is there to support me along the way.
For more than 25 years we have handled projects with drive and passion, providing IT solutions that are “tailored” to our customers. This is achievable through our teams of specialists, who are determined to define themselves everyday as the best professionals they can be within the market and leave their mark on IT projects where our impact matters. Given the right circumstances, we believe that together, we can find what enables you to learn faster, grow more and achieve more. Aspire to more.
Teams are were we live, so we always work together here. With passion, and most of all, with a lot of fun, within a culture driven by family values: respect, personal development and entrepreneurship. With a lot of freedom and responsibility. Be part of the next growth phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.
We will review your application and contact you as soon as possible.
2. Meet us
We will have 2 conversations so that we can discover together if we are a match on both sides.
Successfully completed the process? Then you will receive an offer from us.
4. Time to start!
Accepted our proposal? Great! We look forward to working with you.