Support Engineer Technical Application Management

Bucharest, Iasi
Digital Workplace, Cloud Technology

As an Application Support Engineer, you will be part of Cegeka Application and Integration team that supports business critical applications used by our customers and you will be involved in maintaining the applications, doing incident management, as well as developing improvements to further help out the customer. The team is customer facing and has local engineers who maintain the onsite presence, supported by the remote engineers and they work together with the functional application managers at the customer, which has a very good impact on the customer satisfaction score. The team has day shifts, the duration of a shift being of 8h30min (break included). Additionally, standby (on-call) work is required, by rotation. 

  • Automate tasks that, currently, are performed manually
  • Install and maintain various systems and software, covering the correspondent administrative actions as well
  • You will also be responsible for incident handling, changes and backfill (mailbox management,  ticketing system activities)
  • Assist in the technical projects, providing the necessary installations and configurations of the hardware and system software
  • Investigate the internal client’s IT environment in a proactive and critical manner, making the necessary improvement proposals
  • Handle the IIS management and integration management tools

What you need to succeed:

  • At least three years of experience in the IT field and previous experience with application management
  • Programming and scripting skills for infrastructure management as PowerShell scripting or similar scripting experience.
  • Windows Server Administration knowledge (Linux would be a plus)
  • Knowledge of AZ-900
  • You are familiar with the ITIL Framework (Certification is a plus)
  • Agile (Scrum method) experience would be preferred
  • Websphere, AS400 (iSeries), Biztalk, and MQ are nice to have skills

What are we offering:

  • 22 Annual Vacation and  6 bonus days (that are not carried over the next year)​.
  • 13th salary bonus  at the end of the year ​.
  • Monthly budget of 475 RON gross and choose to invest in: meal tickets, private pension and insurance packages, holidays packages, gifts, cultural and entertainment activities, alongside exclusive offers from + 2000 providers.​
  • Private health insurance package for services covering prevention, diagnosis, and treatment.  ​
  • You can access an operational car leasing contract by supporting a fixed monthly instalment which covers all operation costs of a car and other additional services (insurance, maintenance, repairs, and administrative cost). ​
  • Sports Partnership with 7 Card and Oxygen in Iasi. ​
  • We do everything we can to help our employees grow and use their strengths through a facilitated personal development plan (Training Budget, Certifications in line with well-known vendors).​
  • Wellbeing at the center - we know that there is more to our lives than our jobs, therefore we make sure to tackle wellbeing aspects of our day to day lives through specialized sessions, webinars and internal programs according to our employee's input.​
  • In close cooperation is a value we live by, through #MomentsThatMatter: monthly hangout parties, team buildings, gamified online experiences.
Your ambition will only grow together with Cegeka, as you are given the space and context to develop.

Adrian Ilie

.NET Software Developer, Cegeka Romania

Aspire to more

For more than 25 years we have handled projects with drive and passion, providing IT solutions that are “tailored” to our customers. This is achievable through our teams of specialists, who are determined to define themselves everyday as the best professionals they can be within the market and leave their mark on IT projects where our impact matters. Given the right circumstances, we believe that together, we can find what enables you to learn faster, grow more and achieve more. Aspire to more.

Teams are were we live, so we always work together here. With passion, and most of all, with a lot of fun, within a culture driven by family values: respect, personal development and entrepreneurship. With a lot of freedom and responsibility. Be part of the next growth phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

Application flow

Do you have any questions about this role?

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