Support Engineer Technical Application Management (All Cities, RO)

Bucharest, Iasi
Engineering & Service Desk

As an Application Support Engineer, you will be part of Cegeka Application and Integration team that supports business critical applications used by our customers and you will be involved in maintaining the applications, doing incident management, as well as developing improvements to further help out the customer. The team is customer facing and has local engineers who maintain the onsite presence, supported by the remote engineers and they work together with the functional application managers at the customer, which has a very good impact on the customer satisfaction score. The team has day shifts, the duration of a shift being of 8h30min (break included). Additionally, standby (on-call) work is required, by rotation. 

  • Automate tasks that, currently, are performed manually
  • Install and maintain various systems and software, covering the correspondent administrative actions as well
  • You will also be responsible for incident handling, changes and backfill (mailbox management,  ticketing system activities)
  • Assist in the technical projects, providing the necessary installations and configurations of the hardware and system software
  • Investigate the internal client’s IT environment in a proactive and critical manner, making the necessary improvement proposals
  • Handle the IIS management and integration management tools

What you need to succeed:

  • At least three years of experience in the IT field and previous experience with application management
  • Programming and scripting skills for infrastructure management as PowerShell scripting or similar scripting experience.
  • Windows Server Administration knowledge (Linux would be a plus)
  • Knowledge of AZ-900
  • You are familiar with the ITIL Framework (Certification is a plus)
  • Agile (Scrum method) experience would be preferred
  • Websphere, AS400 (iSeries), Biztalk and MQ are nice to have skills

What are we offering:

  • 22 working days as Annual Vacation, 3 sick days that are not carried over the next year (no medical certificate required), plus a seniority day added every 3 years in the company;  
  • Floating days (free day for every public holiday that falls in weekend);  
  • Medical Insurance at Signal Iduna;  
  • 13th salary bonus prorated according to the number of worked months in a year;  
  • Benefit Online platform access, with a 600 RON monthly allowance from which you can choose to invest in different wellbeing, financial or retail packages;  
  • Facilitated Operational Car Leasing;  
  • Financial support for the birth of your child or unhappy events;  
  • Learning and development opportunities - allocated budget for certifications and/or trainings;  
  • Wellbeing initiatives to encourage a healthy work life balance through webinars and specialized sessions as per our colleagues’ interests;  
  • #InCloseCooperation – we work hard but we have fun even harder through monthly hangout parties, team buildings, and gamified experiences both online and offline. 
The entrepreneurial spirit here, gives me the drive to be a better engineer, mentor, human.

Gabriel Dragan

Senior Storage Engineer, Cegeka Romania

Aspire to more

For more than 25 years we have handled projects with drive and passion, providing IT solutions that are “tailored” to our customers. This is achievable through our teams of specialists, who are determined to define themselves everyday as the best professionals they can be within the market and leave their mark on IT projects where our impact matters. Given the right circumstances, we believe that together, we can find what enables you to learn faster, grow more and achieve more. Aspire to more.

Teams are were we live, so we always work together here. With passion, and most of all, with a lot of fun, within a culture driven by family values: respect, personal development and entrepreneurship. With a lot of freedom and responsibility. Be part of the next growth phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

Application flow

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