Support Engineer Virtual Workplace - Citrix (All Cities, RO)

Bucharest, Iasi
Digital Workplace

Are you looking forward to putting your technical skills to use? How about becoming part of our Digital Workplace Team?  As Virtual Workplace Engineer, you get the opportunity to explore the virtual workplace platforms in depth, while collaborating with several competence centers within Cegeka. You will manage the environment of one or more Customers and ensure the necessary updates and continuity of the platforms. Our extensive customer portfolio will provide many different situations, questions and technical challenges, thus contributing furthermore to your growth and development. #LI-AP1

  • Together with the whole team you will become the go-to person for all virtual workplace issues within Cegeka
  • You are familiar with the architecture of the Citrix platform and ready to acquire further certifications in the field of the modern workplace
  • After analyzing the customer's environment, you bring forward your ideas for improvement and optimization
  • You provide clear documentation of the delivered solution to the client as well as to your colleagues in order to ensure a flawless support for our clients
  • You carry out the mission and philosophy of the department and encourage your colleagues and clients to follow these principles as well

What you need to succeed:

  • You have a BSc or MSC and 1 - 2 years of experience in a Citrix support function
  • You have a passion for and initial experience with RDS, Citrix and AVD
  • You have a broad interest and a good knowledge of server OS and client OS
  • Knowledge of Appsense, Liquit, FSLogix and ControlUp is a plus
  • You know all the ins and outs of successful customer engagement. Unburdening the customer is your top priority
  • You share Cegeka's result-oriented, no-nonsense approach
  • You can work independently, show flexibility and are not afraid of challenges
  • You think along with the (internal) customer and have good communication skills in English

What are we offering:

  • 22 Annual Vacation and 6 bonus days (that are not carried over the next year)
  • 13th salary bonus at the end of the year
  • Monthly budget of 475 RON gross and choose to invest in: meal tickets, private pension and insurance packages, holidays packages, gifts, cultural and entertainment activities, alongside exclusive offers from + 2000 providers
  • Private health insurance package for services covering prevention, diagnosis, and treatment
  • You can access an operational car leasing contract by supporting a fixed monthly instalment which covers all operation costs of a car and other additional services (insurance, maintenance, repairs, and administrative cost)
  • Sports Partnership with 7 Card and Oxygen in Iasi
  • We do everything we can to help our employees grow and use their strengths through a facilitated personal development plan (Training Budget, Certifications in line with well-known vendors)
  • Wellbeing at the center - we know that there is more to our lives than our jobs, therefore we make sure to tackle wellbeing aspects of our day to day lives through specialized sessions, webinars and internal programs according to our employee's input
  • In close cooperation is a value we live by, through #MomentsThatMatter: monthly hangout parties, team buildings, gamified online experience.
In Cegeka you see how a family-based company truly brings family principles to all its activities.

Anca Udroiu

Project Manager, Cegeka Romania

Aspire to more

For more than 25 years we have handled projects with drive and passion, providing IT solutions that are “tailored” to our customers. This is achievable through our teams of specialists, who are determined to define themselves everyday as the best professionals they can be within the market and leave their mark on IT projects where our impact matters. Given the right circumstances, we believe that together, we can find what enables you to learn faster, grow more and achieve more. Aspire to more.

Teams are were we live, so we always work together here. With passion, and most of all, with a lot of fun, within a culture driven by family values: respect, personal development and entrepreneurship. With a lot of freedom and responsibility. Be part of the next growth phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

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