Windows Infrastructure Engineer (All Cities, RO)

Bucharest, Iasi
Engineering & Service Desk

As a member of this team, you will mostly be involved in monitoring the infrastructures of our customers, troubleshooting technical problems and deliver projects requested by our customers. In addition to that, your activity will include performing maintenances and changes in the customers infrastructure.  In terms of managed environments, we are talking about Wintel environments – around 6000-7000 servers for over 100 customers, located abroad. The team members solve incidents for each and every one of these customers, thus interacting with multiple technologies: Active Directory, SCCM, Virtualization solutions (Hyper-V, VMware), antivirus, storage and backup enterprise solutions.  Our working schedule is in shifts (Monday to Friday from 07:00 – 15:30 EET and 11:30 to 20:00 EET) as we offer 24/7/365 support for our customers. Besides the working shifts, the engineers are performing stand-by shifts (on-call) remotely. These are designed to cover the work load during the night and weekends (for critical issues). 

  • Provide 2nd and 3rd line support for a diverse range of customers while respecting the deadlines and procedures agreed with the customer; 
  • Analyze incidents generated by our monitoring systems in order to quickly repair them; 
  • Take ownership for all tickets assigned to your queue, including accurate documentation of the support requests and troubleshooting steps; 
  • Configuration, fine tuning and follow-up of Management Applications 
  • Maintenance of operational systems/ resources at customer sites (Windows updates for eg.) 
  • Create the technical documentation for all new Cegeka integrations (Server documentation, SCOMhandbook, etc.) and update the technical procedures and processes. 

What you need to succeed:

  • Excellent knowledge of Microsoft server platforms (2019, 2016, 2012R2, 2012, 2008 R2, 2008, 2003) 
  • Very good knowledge and experience in working with and troubleshooting DNS, DHCP, DFS, IIS, WSUS,SCCM, CA and Microsoft Directory Services
  • Very good knowledge and experience with virtualization products (VMware, Hyper-V, etc.)
  • Very good knowledge of enterprise class backup systems (Veeam, Backup Exec, Commvault, etc.) and Powershell scripting 
  • Good knowledge of Microsoft SQL Servers/ SQL Server High Availability solutions and enterprise Antivirus products(Symantec EP, SCEP, etc.)
  • Professionalism in all communication with the clients (phone calls, emails) 
  • Strong team spirit and involvement 
  • Excellent English skills, both written and verbal 

What are we offering:

  • 22 Annual Vacation and 6 bonus days (that are not carried over the next year)  
  • 13th salary bonus at the end of the year  
  • Monthly budget of 475 RON gross and choose to invest in: meal tickets, private pension and insurance packages, holidays packages, gifts, cultural and entertainment activities, alongside exclusive offers from + 2000 providers  
  • Private health insurance package for services covering prevention, diagnosis, and treatment  
  • You can access an operational car leasing contract by supporting a fixed monthly instalment which covers all operation costs of a car and other additional services (insurance, maintenance, repairs, and administrative cost)  
  • Sports Partnership with 7 Card and Oxygen in Iasi  
  • We do everything we can to help our employees grow and use their strengths through a facilitated personal development plan (Training Budget, Certifications in line with well-known vendors)  
  • Wellbeing at the center - we know that there is more to our lives than our jobs, therefore we make sure to tackle wellbeing aspects of our day to day lives through specialized sessions, webinars and internal programs according to our employee's input  
  • In close cooperation is a value we live by, through #MomentsThatMatter: monthly hangout parties, team buildings, gamified online experience 
The entrepreneurial spirit here, gives me the drive to be a better engineer, mentor, human.

Gabriel Dragan

Senior Storage Engineer, Cegeka Romania

Aspire to more

For more than 25 years we have handled projects with drive and passion, providing IT solutions that are “tailored” to our customers. This is achievable through our teams of specialists, who are determined to define themselves everyday as the best professionals they can be within the market and leave their mark on IT projects where our impact matters. Given the right circumstances, we believe that together, we can find what enables you to learn faster, grow more and achieve more. Aspire to more.

Teams are were we live, so we always work together here. With passion, and most of all, with a lot of fun, within a culture driven by family values: respect, personal development and entrepreneurship. With a lot of freedom and responsibility. Be part of the next growth phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

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