Manager Workplace Services

Flexible, Antwerpen, Diegem, Hasselt, Leuven
Sales, Management & Support, Digital Workplace
Professional, Freelancer

At Cegeka, we believe technology is a catalyst for human potential. Our Digital Workplace team plays a vital role in this mission by designing and delivering modern, efficient, and secure digital work environments that empower employees to perform at their best. Within this team, "Workplace Services" forms the operational backbone—responsible for the smart deployment, management, and continuous improvement of Microsoft 365-powered workplaces. From physical and virtual desktops to application management and device lifecycle operations, we don’t deliver standard IT services—we drive workplace innovation through a data-driven, AI-enhanced, and user-centric approach that puts people first and moves organizations forward. As a Manager Workplace Services at Cegeka, you will be responsible for coaching and developing your team, managing operational tasks, and ensuring customer satisfaction. You play a crucial role in translating the vision and strategy of the business line to your team and making business decisions that align with the company's needs and strategy.

  • As a Manager Services, you will be responsible for the overall leadership and performance of your team, covering people, operational, business, and financial management.
  • People Management: You will coach and develop your team through regular one-on-one meetings, HR processes, conflict resolution, and by fostering a strong team spirit and motivation. You will guide key governance roles such as Team Coordinators and Team Leads, ensuring the right competencies are developed within the team in line with budget, business needs, and future readiness. You will oversee promotion and personal development tracks, take ownership of resource capacity planning, and actively participate in recruitment.
  • Operational Management: You will coordinate and organize daily operations based on priorities and skill sets, ensuring the delivery of quality services in line with KPIs. You will continuously seek opportunities for improving efficiency and customer satisfaction, while applying smart resource planning. A strong understanding of your business line and product portfolio will support informed decision-making.
  • Business Management: You will translate the vision and strategy of the business line into clear objectives and a concrete business plan for your team, supported by relevant KPIs. You will make data-driven, strategic decisions and build strong relationships with internal and external stakeholders to support business goals.
  • Financial Management: You will be responsible for creating estimations and pricing in presales activities, managing your team’s budget, and adjusting forecasts to meet financial targets. Additionally, you will identify and drive new business opportunities to support organizational growth and financial success.

What you need to succeed:

  • Several years of experience in a leadership role, with a strong track record in people management, coaching, and team development
  • Proven ability to coordinate operations, plan resources effectively, and deliver services based on KPIs and customer expectations
  • Solid understanding of business strategy and the ability to translate it into actionable plans and measurable results
  • Experience with budgeting, forecasting, and financial follow-up, including involvement in presales and pricing
  • Strong communication and stakeholder management skills, both internally and externally
  • Analytical, solution-oriented, and able to balance strategic thinking with operational execution
  • Bachelor’s or Master’s degree in Business, Management, IT, or a related field
  • Fluent in English; other languages are an asset
  • We expect you to be present 2 to 3 days/week in our Hasselt office.

What are we offering:

  • You will be joining a true Top Employer
  • Year after year, Whitelane Research confirms Cegeka as a reliable and leading IT services partner, securing an impressive first place in 2025 for Security, Application Services and Cloud & Infrastructure
  • We ask a lot of (talents) from you. Fortunately, you also get a lot in return! Competence and character are essential to us, in addition to experience and ambitions. Cegeka continuously invests in talent management so that every employee can realize their potential
  • We use a framework aimed at fair compensation, ensuring employees are paid based on their role, experience, and performance, regardless of gender or other non-job-related characteristics.  An electric car with charge card or a mobility budget, meal vouchers, eco vouchers, an interesting group and hospitalization insurance, a mobile phone subscription, a fixed expense allowance, a powerful laptop and the option to give your salary package your own accent thanks to our Flex Reward Plan
  • Flexible working hours and a nice work/life balance
  • A top team: in which new fresh ideas and initiatives are always welcome! Team events, happy hours and an increasingly legendary company party are also part of this
  • Continuous learning: knowledge sharing meetings, participation in conferences and external training. Knowledge sharing and learning are key!
  • Depending on your own interests and initiatives, Cegeka offers various horizontal and vertical career paths
  • We value sustainability by pursuing carbon neutrality with the electrification of our fleet and an environmentally friendly data center. We develop innovative solutions with a positive impact on the environment, people and society, and strive for an inclusive and diverse work environment where everyone is valued and heard.
  • Interested? Are you ready to take the next step in your career and become part of a leading IT company? Apply now and become our new Manager Workplace Services!

Benefits

Market-compliant salary with attractive extra benefits.

Continuous learning via hackathons, innovation centers, events,...

Flexible working hours supporting your work/life balance.

Career growth with horizontal and vertical development paths.

Hybrid work model blending office and remote work efficiently.

Personal guidance from managers, coaches, and sparring partners.

ESG: lower emissions, foster inclusion and drive sustainability in IT.

Cegeka proudly holds the Top Employer certificate.

Team events, happy hours, sports events, and epic company festival.

Aspire to more: our promise to you!

At Cegeka, you have every opportunity to further develop yourself as a professional. Together, we achieve what you truly want to mean for our customers and colleagues. We warmly invite you to grow with us through an unparalleled variety of challenging and meaningful IT projects. Leave your mark on projects for high-profile clients where we truly make a difference. Aspire to more.


Intense, enjoyable, and deeply committed—that’s how we work, always together, in close cooperation with colleagues and clients. All within a culture driven by our core values: ownership, personal development, respect, and authenticity. Join us in shaping the next phase of a successful, fast-growing, and innovative international IT company.

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