Business Proxy - Digital & Information Office

Digital Workplace, Engineering & Service Desk, Software & Analysis
Professional, Freelancer

Are you an experienced service manager, account manager or project manager? Your main focus is building long term customer relationships? Looking for a new challenge where all three roles come together? You will have impact as our Business Proxy forming the bridge between internal and external customers selling, giving demo’s and supporting our service portfolio.

  • You will be part of the customer success team, being the bridge between technical teams and Cegeka end-users.
  • You will explain, give demos and sell services such as ‘digital workplace’ to internal and external Cegeka customers.
  • You will be point of contact for the customers that consume the provided services and products.  Focusing on customer loyalty and building long-term relationships is key.
  • You will assist in presales activities for selling all services and products offered by Cegeka.
  • You will support the life-cycle of the services and products.
  • You play an active role within user adoption projects.
  • You set up communication plans and execute them for specific projects.
  • You will be supported by your manager and colleague to start-up: an intensive onboarding is planned to make you successful in your new role!
  • You will work 2 days per week at our Corda Campus site in Hasselt, combined with working at home.

What you need to succeed:

  • Ideally, you are an experienced service manager, account manager or project manager within an IT-environment.
  • Showing initiative and being pro-active are key in this new role.
  • You have a positive can-do mindset and are not afraid to venture into unexplored territory.
  • Having experience in dealing with customers is essential.
  • You are an excellent communicator: with your knowledge, social skills and flexibility, you are able to gain trust of both the internal and external customers and build long-term relationships.
  • Having knowledge of ITIL processes is an asset.
  • You have excellent organizational and problem solving skills: taking and keeping ownership until the matter is resolved is essential for you.
  • You fluently speak and can write in English. Speaking Dutch is an asset.
  • You preferably have a master’s degree.
  • You can work both in a team, but independently as well.

What are we offering:

  • You will join a Top Employer.
  • You will become part of a strong and solid growth company and work on a wide range of projects by using state-of-the-art applications & technology.
  • You end up in a growth division where the market potential is enormous.
  • Intensive teamwork in an open and dynamic atmosphere where fresh new ideas and initiatives can be started.
  • Tailor-made guidance, where you indicate where your interests lie and we look together how we can help you develop further.
  • Knowledge sharing is central. We offer many initiatives for this: innovation centers, reading groups, knowledge sharing meetings, hackathons, participation in conferences and external training.
  • In addition to the gross salary, a premium (electrical) company car with fuel card / charge card or mobility budget, luncheon vouchers, interesting group and hospitalization insurance, mobile phone subscription, flat-rate expenses allowance and a powerful laptop, we offer flexible working hours and a nice work / life balance.Create your own compensation package thanks to our Flex Reward Plan.

Aspire to more: our promise to you!

At Cegeka you get all the opportunities you need to develop further as a professional. Together we discover what you really want to do for our clients and colleagues. We would like to invite you to grow with us. In an unprecedented variety of challenging and meaningful IT projects. Make your mark on projects with interesting customers where we can make the difference. Aspire to more!

We are always working together here. Intensively, with lots of fun and commitment. It is a culture driven by family values: full of trust, people-oriented, open, loyal and respectful. We offer a lot of freedom and responsibility. We want you to be part of the next phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

Application flow

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