Change Manager - Digital Business

At customer site, Flexible
Service Management Solutions, Project Program Management
Professional, Freelancer

We are seeking an experienced and dynamic Change Manager to lead people-centric and process-driven transformation initiatives across our organization. This role focuses on the human and procedural elements of change, ensuring that new ways of working are effectively adopted and embedded. As a Change Manager, you will partner with business leaders, project teams, and frontline employees to assess impact, design engagement strategies, and guide the organization through change with empathy and clarity.

  • Having experience in both Agile and traditional project environments is a plus.
  • You will have the opportunity to shape how change happens across the business—not just deliver it.
  • You will join a collaborative, forward-thinking culture that values curiosity and initiative.
  • You will have real influence on business outcomes, employee experience, and operational excellence.
  • Change Planning & Strategy: You develop and execute change management strategies and plans that maximize employee adoption and minimize resistance.  You collaborate with project managers and functional leaders to align change efforts with organizational objectives.
  • Stakeholder Engagement: You identify key stakeholders and create tailored engagement plans.  You serve as a trusted advisor, ensuring transparent communication and building trust across departments.
  • Process Optimization: You analyze current processes and identify opportunities for improvement and simplification.  You facilitate workshops to redesign workflows with cross-functional teams, focusing on efficiency and user experience.
  • Training & Communication: You design and deliver clear, audience-specific communication materials and training programs.  You work with internal comms and L&D teams to ensure consistent and timely delivery of change initiatives.
  • Readiness & Adoption: You conduct impact assessments, readiness surveys, and post-implementation reviews to gauge adoption and effectiveness.  You provide coaching to leaders and managers to act as effective change champions.
  • Measurement & Continuous Improvement:  You define and track KPIs related to change adoption, engagement, and business impact.  You continuously improve change practices based on feedback and outcomes.

What you need to succeed:

  • You have a proven track record of 5+ years experience in change management roles with a strong focus on organizational behavior, communication, and process redesign.
  • You have exceptional interpersonal, facilitation, and influencing skills.
  • You have a strong understanding of organizational psychology, behavior change models (e.g., ADKAR, Lewin's Change Theory), and process improvement.
  • You have demonstrated ability to drive cultural change and lead change initiatives without reliance on ITIL or technical frameworks.

What are we offering:

  • We ask a lot from you in terms of talent, but fortunately, you get a lot in return! Competencies and character are essential to us, alongside experience and ambitions. Cegeka continuously invests in talent management to ensure that all employees can realize their potential.
  • You will be starting at a Top Employer!
  • We apply a fair compensation framework, where employees are rewarded based on their role, experience, and performance—regardless of gender or other non-work-related characteristics. Benefits include an electric car with a charging card or a mobility budget, meal vouchers, eco vouchers, an attractive group and hospitalization insurance, a mobile subscription, a fixed expense allowance, a powerful laptop, and the possibility to personalize your salary package through our Flex Reward Plan.
  • Flexible working hours and an excellent work-life balance.
  • A top team, where new ideas and initiatives are always welcome! Expect team events, happy hours, and legendary company parties.
  • Tailored guidance: Throughout your career, our people managers will support you. You will have a point of contact, a personal coach, and a sparring partner.
  • Continuous learning: Through innovation centers, reading groups, knowledge-sharing meetings, hackathons, participation in conferences, and external training, we prioritize learning and development.
  • Opportunities for growth: Depending on your interests and initiatives, Cegeka offers various horizontal and vertical career paths.
  • Hybrid working: You will work from a Cegeka office near you (Hasselt, Leuven, Antwerp, Ghent) and at our client in Brussels, combined with working from home.
  • Hybrid working: you work from a Cegeka office in your area (Hasselt, Leuven, Antwerp, Ghent), but also from the agencies of the Flemish Government (Ghent or Brussels within walking distance of the train station), combined with working from home

Benefits

Market-compliant salary with attractive extra benefits.

Continuous learning via hackathons, innovation centers, events,...

Flexible working hours supporting your work/life balance.

Career growth with horizontal and vertical development paths.

Hybrid work model blending office and remote work efficiently.

Personal guidance from managers, coaches, and sparring partners.

ESG: lower emissions, foster inclusion and drive sustainability in IT.

Cegeka proudly holds the Top Employer certificate.

Team events, happy hours, sports events, and epic company festival.

Aspire to more: our promise to you!

At Cegeka, you have every opportunity to further develop yourself as a professional. Together, we achieve what you truly want to mean for our customers and colleagues. We warmly invite you to grow with us through an unparalleled variety of challenging and meaningful IT projects. Leave your mark on projects for high-profile clients where we truly make a difference. Aspire to more.


Intense, enjoyable, and deeply committed—that’s how we work, always together, in close cooperation with colleagues and clients. All within a culture driven by our core values: ownership, personal development, respect, and authenticity. Join us in shaping the next phase of a successful, fast-growing, and innovative international IT company.

Application flow

1. Apply

If the role is interesting apply, or get in touch with the dedicated recruiter for more details.

2. Assessment

Our Recruitment team will take a look at your application and let you know the next steps.

3. Meet us

Within two steps we will meet and we can discover together if we are a match on both sides.

4. Time to start!

Accepted our proposal? Great! We look forward to working with you.

Do you have any questions about this role?

Let's connect.

Marlies Vanspauwen

marlies.vanspauwen@cegeka.com
+32 11 240234
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