Network & Security Support Engineer

Antwerpen, Gent, Hasselt, Leuven
Cloud Technology
Professional

Are you passionate about network management? Do you enjoy working with routers, switches and firewalls? Then Cegeka has the perfect challenge for you! As an Support Engineer you are part of our Network & Security Team and you are responsible for the maintenance and second-line support for our customers' network & security equipment. #LI-YS1

  • You offer operational support to our customers, by performing advanced technical analysis and implementations on network equipment covering multiple vendors/technologies.
  • You come into contact with different network environments.
  • You participate in the maintenance of various network components (routers, switches, firewalls, load balancers, proxies, wireless, ...).
  • You have good troubleshooting skills, and thoroughly investigate the situation and possible solutions.
  • You handle high priority situations and take corrective actions during outages.
  • You draw up accurate documentation, instructions and procedures and keep them up to date.
  • Together with the team, you think about optimizing our internal tools and make improvement suggestions for customer environments.
  • You strive for customer satisfaction through close cooperation with your colleagues.
  • You will provide 24-hour assistance on a rotational basis (on a yearly basis you will be on call for approximately 6 weeks). You will have flexible working hours, with scheduled presence for clients between 7am - 6pm.

What you need to succeed:

  • You are passionate about IT and Networking & Security.
  • You are a team player and particularly customer oriented.
  • You are confident about working independently and you take the initiative to find the best solution.
  • Analytical troubleshooting is one of your strong points.
  • You have a bachelor's or master's degree, preferably supplemented by a CCNA certification. NSE4/NSE5/CCNP/F5 certifications are a plus. Are you equivalent through relevant work experience? Then we would also like to meet you.
  • You have experience and/or interest in the following technologies: Switching, Routing, Firewalling, VPN, Loadbalancing, Wireless.
  • You are familiar with and have working experience on networking equipment from different vendors like Fortinet and Palo Alto firewalls, F5 load balancers and Cisco/Aruba wireless solutions.
  • You are fluent in English.
  • You are eager to learn in order to grow further in this role.
  • You work accurately and you are flexible and willing to work in a permanent system.

What are we offering:

  • Team work in an open and dynamic atmosphere with room for new, fresh ideas and initiatives.
  • Tailor-made guidance! You indicate where your interests lie. We offer various career paths, and together we look at how we can help you develop further.
  • Besides the gross salary, a company car with fuel card, meal vouchers, group and hospitalization insurance, cell phone subscription, lump sum expense allowance and powerful laptop, we offer you flexible working hours and a good work/life balance. Thanks to our Flex Reward, we can offer you a tailor-made salary.
  • Your permanent workplace is the Cegeka office in Hasselt, Leuven, Antwerp or Ghent where hybrid working is also possible.

Aspire to more: our promise to you!

At Cegeka you get all the opportunities you need to develop further as a professional. Together we discover what you really want to do for our clients and colleagues. We would like to invite you to grow with us. In an unprecedented variety of challenging and meaningful IT projects. Make your mark on projects with interesting customers where we can make the difference. Aspire to more!


We are always working together here. Intensively, with lots of fun and commitment. It is a culture driven by family values: full of trust, people-oriented, open, loyal and respectful. We offer a lot of freedom and responsibility. We want you to be part of the next phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

Application flow

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