Observability Support Engineer

At customer site, Hasselt
Engineering & Service Desk
Professional
#LI-SD2

We are looking for an Observability Support Engineer with an overall broad IT base, with a specific interest in Middleware. In this role, you will...

  • Be in charge of analysing technical and business data of clients and making it visible in the right context.
  • Advise the client to take appropriate actions to improve the performance of the client's business applications and website.
  • Implement, document and help optimise processes for the customer.
  • Advise the client on the right services when it comes to Data Intelligence, IT - Service Intellligence, Artificial Intelligence and Machine Learning.
  • Be the soundboard for customers and clients.
  • Contribute to the knowledge and expertise of the team.

What you need to succeed:

  • You obtained a higher degree in an IT-related field.
  • You ideally bring 3 - 5 years of relevant experience.
  • You have knowledge of web server technology and protocols, web services.
  • As well as a basic knowledge of databases and Cloud solutions such as AWS, Azure, GAE, etc.
  • You can work with Kubernetes and microservices.
  • Ideally, you also have a basic knowledge of programming.
  • Agile/Scrum knowledge is a plus.
  • In addition, you offer extensive knowledge of web server configurations - Apache, Ngix
  • And you have an interest in test automation products (Dynatrace, Selenium, ...).
  • You have the ability to adapt quickly to new technologies or are willing to immerse yourself in them.
  • You have a professional attitude and communicate fluently with both internal and external stakeholders.
  • You are able to work both independently and in collaboration with other teams.
  • You express yourself fluently both orally and in writing in Dutch and English, knowledge of French is an asset.

What are we offering:

  • We ask a lot (of talents) of you. Fortunately, you also get a lot in return!
  • You will join a Top Employer!
  • A competitive salary completed with fringe benefits. An electrical company car with charging card or mobility budget, luncheon vouchers, eco vouchers, interesting group and hospitalisation insurance, a mobile phone subscription,  flat-rate expense allowances, a powerful laptop and the opportunity to give your salary package a personal touch thanks to our Flex Reward Plan.
  • Flexible working hours and a nice work/life balance.
  • A top team: in which new fresh ideas and initiatives are always welcome! Team events, monthly happy hours and an always legendary company party are also part of this.
  • Continuous learning: through innovation centres, reading groups, knowledge sharing meetings, hackathons, participation in conferences and external training courses, we focus on knowledge sharing and learning.
  • Opportunity to grow: depending on your own interests and initiatives, Cegeka offers various horizontal and vertical career paths.
  • Hybrid working: you work from a Cegeka office in your area (Hasselt, Leuven, Antwerp, Ghent), are prepared to regularly travel to the HQ in Hasselt, combined with working from home.
  • We value sustainability by pursuing carbon neutrality with the electrification of our vehicle fleet and an eco-friendly data center. We develop innovative solutions with a positive impact on the environment, people and society, and strive for an inclusive and diverse work environment where everyone is valued and heard.

Aspire to more: our promise to you!

At Cegeka you get all the opportunities you need to develop further as a professional. Together we discover what you really want to do for our clients and colleagues. We would like to invite you to grow with us. In an unprecedented variety of challenging and meaningful IT projects. Make your mark on projects with interesting customers where we can make the difference. Aspire to more!


We are always working together here. Intensively, with lots of fun and commitment. It is a culture driven by family values: full of trust, people-oriented, open, loyal and respectful. We offer a lot of freedom and responsibility. We want you to be part of the next phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

Application flow

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